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General Info
Shop at mingleandco.com
Select the products you love by navigating the menu options or by using the search tool. You can add any product directly to your shopping bag from any product grid, or if you want to check more details just click on the photo. After choosing your favourite colour and size and clicking "add to bag", you can either choose to continue shopping or initiate the checkout. To checkout you can either login/sign in, or continue as a guest. Choose a shipping option, select a payment method and confirm the order.Online Available Countries
The countries listed below are available for online shopping:
Andorra, Austria, Belgium, Croatia (except Islands), Czech Republic, Denmark, Spain, Estonia, Finland, France (Metropolitan France and Corsica), Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, United Kingdom (except Channel Islands), United States of America.
Security
Mingle & Co makes a commitment of responsibility for all visitors to the website, protecting personal information based on the encryption of data transmission through a secure HTTP (HTTPS://) with Digital Certificate.
Customer Service Hours
You can contact our Online Customer Service Team all working days, from 8am to 6pm GMT. We will try to answer your questions as quickly as possible.
Email: hello@mingleandco.com
My Account
Registration
Please follow this link or go to www.mingleandco.com and select “My account” in the top right hand corner to create a new account.
Newsletters
Click on the following link to receive our newsletters.
Wishlist
If you are registered, you can always add your favourite items to your wishlist and buy them later. Please note that by doing this, you are not reserving your product, but instead saving it for future reference. All products are eligible for your Wishlist. To add one, use the heart icon next to the “add to bag” button on the product detail page.
Forgotten Password
If you have forgotten your password, you can recover it in the “Login” section. Introduce your email and you will then receive a message with your new password.
Cancel My Account
To cancel your account, please contact us at hello@mingleandco.com
Payments
Payment Method
During the checkout process, you will be prompted to choose your preferred payment method before finishing your purchase. Payment methods may vary according to your shipping country.
Visa, MasterCard, Maestro, Paypal, MultiBanco and MBWay (Only Portugal) and bank transfer.
Currency
All orders are placed in the official local currency of the country you are purchasing from. Please note that if your bank account is in another currency, the exchange rate used to debit your account will be automatically determined by your bank/PayPal and not by Mingle & Co.
Taxes & Duties
Due to different customs policies and import duties, it is not possible for Parfois to anticipate the exact amount of these fees or extra costs that may be applied upon the arrival of an order to the country of destination. If in doubt, you should contact your local customs office before placing your order, to obtain accurate information about the duties and taxes that may apply.
Order
Order Tracking
You can always track your order through “My account” in the Orders section. If you are not registered, you can track the order through the link indicated in the email sent to you when the order is shipped.
Country of Shopping & Shipping
The delivery country must always match the country of purchase. Parfois reserves the right to cancel any order that does not comply with this policy.
Cancel an Order
You may proceed to cancel your order if the status is “Order Confirmed” or “Processing Order”. Otherwise it will have to be treated as a return. To check this info, you can go to the “My orders” section in your account. If you are not registered, or should you encounter any problems, you can always contact us at hello@mingleandco.com .
Time and Type of Deliveries
All online orders are sent from Portugal. During the peak season delivery times may be higher than expected.
Product
Product Information
All our products have a detailed description including composition and material details, available colours, sizing information and measurements.
Product Availability
Our product replenishment is performed daily to guarantee continuous availability of our articles. If an article is no longer available, the most likely scenario is that it is permanently sold out. In these cases, the sold-out items will be removed from the website.
Size Guide
To ensure that our items will fit you properly, we have size guides available on our product pages.
Faulty Items
Mingleandco.com only sells items in perfect condition. Under exceptional circumstances of receiving a faulty item, please contact our customer service.
Shopping Catalogue
Our catalogue is organised into several sections. To receive our latest updates, new products, events, lookbooks and specials offers, please subscribe to our Newsletter link.