Privacy Policy

This Privacy Policy explains how Mingle & Co (referred to as "we", "us" or "our") collects, uses and shares your personal information when you visit or use our services, make a purchase on www.mingleandco.com (the "Site"), or interact with us in other ways regarding our services (collectively, the "Services"). By using our Services you agree to the practices described in this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for legal or regulatory reasons. Any update is posted on this page with a new "last updated" date. We encourage you to review it periodically.

Information we collect

We collect personal information from you in several ways, depending on how you interact with the Site:

1. Information you provide directly

  • Contact information: your name, address, phone number and email.
  • Order details: your name, billing address, shipping address, payment information and email.
  • Account information: username and password.
  • Customer support information: whatever you send us when you contact us.

2. Information we collect automatically (usage data): we automatically collect certain information about how you interact with the Site using technologies such as cookies. This may include details about your device, IP address, browser type and how you use the Site.

3. Information from third parties: we may also receive information about you from vendors and service providers, such as payment processors and marketing partners, in order to deliver our services.

How we use your personal information

  • To provide our services: process payments, fulfil orders, manage accounts and provide customer support. The legal basis is the performance of our contract with you.
  • Marketing and advertising: send promotional emails and personalise advertising content, on the basis of your consent, which you may withdraw at any time.
  • Security and fraud prevention: detect and prevent fraud and keep your account secure, on the basis of our legitimate interest.
  • Improving our services: improve your shopping experience and the way the Site works.
  • Legal obligations: keep invoicing and accounting records for the period required by law.

Cookies and tracking technologies

We use cookies to improve your experience, provide personalised content and analyse how the Site is used. Cookies are small files stored on your device. You can manage your preferences in the cookie banner or through your browser settings, though disabling cookies may affect some features of the Site.

How we share your information

  • Service providers: vendors who help us process payments, ship orders, provide customer support or run analytics.
  • Business partners: for marketing, advertising or promotional purposes.
  • Legal compliance: to comply with legal obligations, respond to requests from authorities or enforce our terms.
  • Business transfers: in connection with a merger, acquisition or sale of assets.

We do not sell your personal information.

Data retention

We keep your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes and enforce our agreements.

Your rights

Under the General Data Protection Regulation you have the right to:

  • Access the personal data we hold about you.
  • Rectification of data that is incorrect or incomplete.
  • Erasure of your personal data.
  • Restriction of processing and objection to processing based on our legitimate interest.
  • Portability: receive your data in a structured, commonly used format.
  • Withdraw consent to marketing at any time, using the unsubscribe link in any of our emails or by contacting us.

To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD).

Security

We use industry-standard security measures to protect your personal information, including encryption of the pages where payment details are entered. No method of online transmission or storage is completely secure, so we also recommend you keep your account details safe.

International transfers

Your personal data is processed within the European Economic Area. Some of our service providers may process data outside the EEA. Where that happens, we rely on the safeguards allowed by the General Data Protection Regulation, such as adequacy decisions or standard contractual clauses.

Contact us

If you have any question about this Privacy Policy, or you wish to exercise your rights, get in touch through our contact page.

Mingle & Co
Showroom Guimarães - Fábrica ASA
Estrada Nacional 105, Nº 247 – Piso 0 - Loja B2.2
4835-164 Guimarães
Portugal