Legal notice

FREE SHIPPING FOR ORDERS OF €30 OR MORE (Portugal and Spain). FREE RETURNS ON ALL ORDERS

PURPOSE

These conditions aim to define the General Terms and Conditions of Sale between Mingle & Co and the User, from the purchase act to the various services provided by Mingle & Co, such as payment methods and delivery conditions. These terms regulate the entire purchase process and ensure the tracking of these transactions between the parties involved.

ORDERS

To complete your order successfully, certain personal information will be requested, such as email address, name, address, phone number, etc. The User must fill in all the required fields. By making an online purchase, the User fully and completely accepts the general terms and conditions of sale, the prices, and the description of the products involved in this transaction. These general terms and conditions are the only ones applicable between the two parties. In the event of product unavailability, Mingle & Co undertakes to inform the User and reimburse the amount paid within approximately thirty days from the date it becomes aware of the unavailability.

PAYMENT

You may pay for your purchases via the Multibanco Network or through your bank’s Homebanking service, having 72 hours to complete the payment using the entity and reference provided by Mingle & Co at the moment of order completion. If the payment is not made within this period, the order will be automatically canceled.

PRICING POLICY

All orders are processed in the local currency of the respective country of purchase, with applicable taxes included. All prices displayed include VAT at the prevailing legal rate. Mingle & Co reserves the right to change prices and specifications without prior notice.

APPLICABLE LAW

In the absence of a resolution by agreement between the parties, any dispute arising from these General Terms and Conditions of Sale will be submitted to the competent Portuguese court.

PRIVACY POLICY

Mingle & Co is committed to protecting your privacy and making your shopping experience as pleasant as possible. This statement applies only to the Mingle & Co website, governing the collection and processing of personal data of our customers. By browsing the Mingle & Co website, you accept the practices described in this statement.

COLLECTION OF PERSONAL DATA

Data is collected for two reasons: Order processing and providing better service. Personal data collected by Mingle & Co includes: Email, Name, Address, Phone contact, Country and/or City, Date of Birth, and Tax Identification Number. Please note that when users disclose personal data on public Mingle & Co platforms, such as Facebook and Instagram, this information may be viewed and used by third parties. Mingle & Co does not read personal communications posted on its clients' web pages.

USE OF PERSONAL DATA

Mingle & Co collects and uses your personal data to manage the website www.mingleandco.com and to provide the services you have requested. Your personal data is also used to inform you of new products and/or services available on our site and from our affiliates. You may also be contacted regarding surveys to obtain your opinion on the services provided or on new services we may offer. Mingle & Co does not sell or disclose its customers' data to third parties. However, you may be contacted on behalf of business partners regarding offers that may interest you. In such cases, the personal data identifying you (name, email, address, and phone) will not be transferred to third parties but shared with partners who will help us develop statistical analyses (via email or mail), customer service, or deliveries/collections. All these third-party partners are prohibited from using your data for purposes other than those listed above and are also required to keep your data confidential. Mingle & Co does not use or disclose personal information without your explicit consent. Mingle & Co keeps records of the pages that our customers visit on www.mingleandco.com to determine which services/products are most requested. The collected data is used to provide tailored services to customers who show interest in specific areas of our website/products. Mingle & Co will only provide your information without your consent if required by law or if in good faith believes it is necessary: (a) In accordance with legal decrees or notifications related to Mingle & Co or the website; (b) To protect and defend Mingle & Co’s rights and property; (c) To act under special circumstances to protect the users of www.mingleandco.com or the public in general.

SECURITY OF PERSONAL DATA

Mingle & Co stores the personal information you provide in secure servers, protected from unauthorized access, use, or disclosure. When personal information (such as credit card numbers) is provided on the payment webpage, it is protected by encryption through the Secure Socket Layer (SSL) protocol.

RECOMMENDED BROWSERS FOR PROPER PAGE VIEWING

The Mingle & Co website is optimized for viewing in Google Chrome 44 or later, Safari 8 or later, Mozilla Firefox 43 or later, Microsoft Internet Explorer 11 or later, and Microsoft Edge 12 or later.

CHANGES TO THE DOCUMENT

Mingle & Co may occasionally modify this statement and its Privacy Policy to reflect the company's image and customer feedback. We encourage our customers to periodically review our Privacy Policy to stay updated on how Mingle & Co protects their information.

PROMOTIONAL CODES

We may offer discount coupons that can be applied to any purchase or specific products on our website. Each discount coupon will be subject to specific terms and conditions, detailed when issued, including the period for using the code. Discount coupons are not cumulative. Only one discount coupon can be applied per order. A discount coupon cannot be applied after an order has been completed. Exclusions may apply to certain product categories. Mingle & Co will inform you if a discount coupon cannot be used on any item before completing the purchase. If the coupon expires, it cannot be used. If a discount coupon is offered but cannot be used correctly due to fraud, tampering, technical errors, or other factors beyond our control affecting the execution, administration, security, or fairness of the coupon, we reserve the right to cancel, modify, or suspend the coupon. Discount coupons are non-transferable and cannot be exchanged for cash. For promotional campaigns with specific mandatory conditions, if the customer returns all items in the order except for the discounted item, Mingle & Co reserves the right not to refund the order until the discounted item is also returned.

CONTACT

Mingle & Co appreciates your comments regarding this Privacy Policy. If you believe that Mingle & Co is not complying with this statement, please contact us. We will evaluate your suggestion and respond as soon as possible.