Privacy Policy

This Privacy Policy explains how Mingle & Co (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you visit, use our services, or make purchases from mingle-co.myshopify.com (the "Site"), or interact with us in other ways regarding our services (collectively referred to as the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page, with the updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Information We Collect

We collect personal information from you in several ways depending on how you interact with our Site:

1. Information You Provide Directly:

  • Contact Information: Including your name, address, phone number, and email.
  • Order Details: Your name, billing address, shipping address, payment information, and email.
  • Account Information: Username, password, and security questions.
  • Customer Support Information: Information you provide when contacting customer support.

2. Information We Collect Automatically (Usage Data): We automatically collect certain information about how you interact with our Site using technologies like cookies. This may include details about your device, IP address, browser type, and other information about your use of the Site.

3. Information from Third Parties: We may also receive information about you from third-party vendors or service providers, such as payment processors and marketing partners, to help us deliver our services.

How We Use Your Personal Information

We use the personal information we collect for the following purposes:

  • To Provide Services: Process payments, fulfill orders, manage accounts, and provide customer support.
  • Marketing and Advertising: Send promotional emails, texts, or postal mail, and personalize advertising content.
  • Security and Fraud Prevention: Detect and prevent fraud, and secure your account.
  • Improvement of Services: Enhance your shopping experience and improve our Site functionality.

Cookies and Tracking Technologies

We use cookies to enhance your user experience, provide personalized content, and analyze Site usage. Cookies are small files stored on your device. You can manage cookie preferences through your browser settings, but disabling cookies may affect certain functionalities on the Site.

For detailed information on how we use cookies, please refer to Shopify's Cookie Policy.

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: Vendors who assist in processing payments, shipping orders, providing customer support, or conducting analytics.
  • Business Partners: For marketing, advertising, or promotional purposes.
  • Legal Compliance: To comply with legal obligations, such as responding to subpoenas or enforcing our terms of service.
  • Business Transfers: In connection with business transactions like mergers or acquisitions.

Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Deletion: You may request that we delete your personal data.
  • Correction: Request updates to incorrect personal data.
  • Opt-out of Marketing: You can opt-out of receiving marketing communications by using the unsubscribe option in our emails or contacting us directly.

If you wish to exercise any of these rights, please contact us at the details below.

Security

While we use industry-standard security measures to protect your personal information, no method of online transmission or storage is completely secure. We recommend you take precautions to keep your account details secure.

International Users

If you are located outside of the United States, please note that your personal information may be transferred, stored, and processed in the United States or other countries. We will ensure that any transfers comply with applicable data protection laws.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

Mingle & Co

Email: customer.care@sofiagodinho.com

Address: 
Mingle & Co
Showroom Guimarães - Fábrica Asa
Estrada Nacional 105, Nº 247 – Piso 0 - Loja B2.2
4835-164 Guimarães
Portugal